As part of my automation journey, I have developed several integration projects using REST APIs to streamline and enhance operational workflows across platforms like Azure DevOps, ServiceNow, and UiPath Orchestrator. These solutions eliminated manual intervention, improved response times, and supported scalable enterprise automation.
Below are the key API-based use cases I implemented:
1. Azure DevOps API Integration Using Power Automate Cloud
Use Case:
Update Azure DevOps task target dates after securing approval from the product owner.
Details:
- Triggered via Power Automate Cloud Flow
- Once approval is secured, the flow uses Azure DevOps APIs to update the task’s target date
- Fully automated task management based on dynamic business logic
2. UiPath Orchestrator API – CI/CD Deployment Automation
Use Case:
Automate RPA deployment activities using Orchestrator APIs.
Details:
- Created and configured:
- Assets
- Queues
- Storage Buckets
- Deployed UiPath packages to environments as part of CI/CD pipeline
- Enabled consistent and repeatable deployments without manual steps
3. ServiceNow API + Azure API Integration
Use Case:
Automate operations based on ServiceNow ticket data.
Details:
- Retrieved tickets for a specific team using ServiceNow APIs
- Based on ticket information, performed the following using Azure APIs:
- Created Azure DevOps projects
- Added user access in Azure
- Created and removed users in Azure
- Ensured seamless integration between ITSM and cloud platform operations
Technologies Used:
- Azure DevOps REST API
- ServiceNow REST API
- UiPath Orchestrator API
- Power Automate (Cloud)
- Azure Management APIs
- JSON/XML for request/response handling
These API-driven automations have significantly reduced manual effort, ensured governance, and improved the reliability of core processes across platforms.
Good